Privacy Policy

1. Introduction

PROSINT, LLC. (“PROSINT”) respects the privacy of its customers, business partners and employees and recognizes the need for appropriate protection and management of personal information provided. PROSINT itself and on behalf of its affiliate U.S. companies, has made a decision to voluntarily participate in the Safe Harbor principles available to U.S. organizations under the European Commission’s directive on data protection. Should there be any conflict between the Safe Harbor principles and this Policy, the Safe Harbor principles will prevail. This Policy outlines the general practices for implementing the requirements of Safe Harbor in connection with personal data that is transferred from the EEA to the U.S, including the types of information that is collected and transferred, how it is used, and the choices individuals located in the EEA have regarding the use of, and their ability to correct, that information.

2. Scope

This Privacy Policy applies to PROSINT and its affiliate U.S. operations, divisions and subsidiaries as far as personal information from the EEA is received in any format including electronic, paper or verbal. This Policy also applies to Agents (defined below) that handle and process EEA personal data on behalf of PROSINT or its affiliate U.S. companies.

3. Definitions

For purpose of this Policy, the following definitions shall apply: “Agent” means any third party that collects and/or uses personal information provided by PROSINT to perform tasks on behalf of and under the instructions of PROSINT. “Personal information” means any information relating to an identified or identifiable person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity. Personal information does not include information that is anonymous. “Sensitive personal information” means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or that concerns health matters or sexual orientation.

4. Processing of EEA personal data

PROSINT may from time to time process certain EEA personal information about customers, business partners, employees and candidates for employment, including information recorded on various media as well as electronic data.

PROSINT will use personal information concerning business partners and customers to provide customers and business partners with information and services and to help PROSINT personnel better understand the needs and interests of these business partners and/or customers. Specifically, PROSINT uses information to help customers and business partners complete a transaction or order, to facilitate communication, to deliver products/services, to bill for purchased products/services, and to provide ongoing service and support. Occasionally PROSINT personnel may use personal information to contact customers and business partners to complete surveys that are used for marketing and quality assurance purposes.

PROSINT may also share personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers’ business needs. Service providers and suppliers are required to keep confidential personal information received from PROSINT and may not use it for any purpose other than as originally intended.

PROSINT also collects personal information concerning its employees (Human Resources Data) in connection with administration of its Human Resources programs and functions and for purpose of communicating with its employees. These programs and functions may include compensation and benefit programs, employee development planning and review, performance appraisals, training, business travel expense and tuition reimbursement, identification cards, access to PROSINT facilities and computer networks, employee profiles, internal employee directories, Human Resource record keeping, and other employment related purposes. PROSINT also collects and uses personal information to consider candidates for employment opportunities within PROSINT.

Human Resources data may be shared with third party vendors for the exclusive purpose of enabling the vendor to provide service and/or support to PROSINT in connection with these Human Resource programs and functions. Human Resource data is not shared with third parties for non-employment related purposes. Third parties receiving personal information are required to apply the same level of privacy protection as contained in this Policy.

5. Privacy Principles

5.1. Notice

Where PROSINT collects personal information directly from individuals in the EEA, it will inform these individuals about the purposes for which it collects and uses personal information about them, the types of non-agent third parties to which PROSINT discloses that information, and the choices and means, if any, PROSINT offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to PROSINT, or as soon as practicable thereafter, and in any event before PROSINT uses the information for a purpose other than that for which it was originally collected.

5.2. Choice

PROSINT will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For sensitive personal information, PROSINT will give individuals the opportunity to affirmatively and explicitly consent (opt-in) to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. PROSINT will provide individuals with reasonable mechanisms to exercise their choices.

5.3. Onward Transfer to Agents

PROSINT will obtain assurances from its Agents that they will safeguard personal information consistent with this Policy. Examples of appropriate assurances that may be provided by Agents include: a written contract obligating the Agent to provide at least the same level of protection as is required by the relevant Safe Harbor principles, being subject to EU Data Protection Directive 95/46, Safe Harbor certification by the Agent, or being subject to another European Commission adequacy finding. Where PROSINT has knowledge that an Agent is using or disclosing personal information in a manner contrary to this Policy, PROSINT will take reasonable steps to prevent or stop the use or disclosure.

5.4. Access

Upon request, PROSINT will grant individuals reasonable access to personal information that it holds about them. In addition, PROSINT will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

5.5. Security

PROSINT will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

5.6. Data Integrity

PROSINT will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual (see 5.2.). PROSINT will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.

5.7. Enforcement

PROSINT utilizes the self-assessment approach to assure its compliance with this Privacy Policy. PROSINT periodically verifies that this Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the Safe Harbor principles. PROSINT encourages interested persons to raise any concerns with it using the contact information below. PROSINT will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy.

If PROSINT determines that any person in its employ is in violation of this Privacy Policy such person will be subject to disciplinary process.

6. Dispute Resolution

Any questions or concerns regarding the use or disclosure of personal information should be directed to the Data Privacy Officer at the address given below. PROSINT will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy.

With respect to any complaints relating to this Policy that cannot be resolved through PROSINT’s internal processes, PROSINT has agreed to participate in the dispute resolution procedures of the Panel established by the EU Data Protection Authorities to resolve disputes pursuant to the Safe Harbor principles. In the event that PROSINT or such Authorities determines that PROSINT did not comply with this Policy, PROSINT will take appropriate steps to address any adverse effects and to promote future compliance.

7. Targeting Minors

PROSINT does not knowingly collect personally identifiable information from persons under the age of 13. If for some reason PROSINT determines that a person with respect to whom it has collected personal information is under 13, PROSINT will promptly delete or destroy that information.

8. Contact Information

Questions or comments regarding this Policy should be submitted to PROSINT by mail or e-mail as follows:

General Manager

or by mail

General Manager


2220 Oakland Road

San Jose, CA 95131

9.Changes to this Policy

This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor principles. Appropriate public notice will be given concerning such amendments.

This Policy has been updated and is effective as of February 1, 2015

Information about the U.S. Department of Commerce Safe Harbor certification can be found at